For product businesses

Every unit you sell or rentdeserves its own app.

Your products leave the building and go quiet. SmartLinks gives each one a digital twin: an identity, an owner, a history and a customer experience that follows it for life.

Start with ready-made apps. When you need something nobody else has, build it with Forge.

One platform, many applications

Not every app starts with a scan.

Forge can build for customers, teams and partners. SmartLinks gives each experience a shared foundation for identity, data, permissions and server-side work. The physical world is our specialty, not the limit of what the platform can express.

Built in Forge

Customer engagement

Campaigns · games · competitions · fan experiences

Business workspaces

Product content · operations · partners

Digital product passports

Materials · provenance · repair guidance

Workforce & field apps

QR/NFC scans · RFID on supported devices · jobs

AI experiences

Assistants · recommendations · content

And the bespoke applications your business needs.
Shared foundation · products & people · custom records · access · server functions · integrations

More than a good-looking app

A service around every product.

A scan can take a customer to their own portal, give a service team the history of that exact unit, and help your business follow up. The experience, product identity and working data all belong to one connected system.

See what the platform can do
01

Experiences

Portal · Hub · websites · mobile teams

02

Connected context

Products · individual items · people · ownership

03

Data & intelligence

Records · cases · conversations · journeys · AI

04

Execution & exchange

Server functions · events · integrations

Ready to go

The apps product businesses ask for first

Registration and warranty

Customers register in one scan, and warranty proof lives on the product itself.

Workforce and servicing

Mobile checks, job records and service history for the exact unit in front of your team.

Rentals and subscriptions

Contract status, usage and handovers attached to each unit instead of held in a spreadsheet.

Customer engagement

Build loyalty, useful follow-ups and support around the relationship with each owner.

Recalls and safety

Reach the actual owners of affected units, not everyone who bought the model.

Digital product passports

Bring materials, origin, care and repair information into a passport people can actually use.

Make your products talk back

Pick an app, point it at your products, and see what your customers see.

Start building